This Privacy Policy explains how Inference Engines Inc. (“Ledger”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal and non-personal information obtained from users (“you” or “your”) when you access and use our website (www.ledger.computer), hosted or downloadable applications, related sites, and other services (collectively, the “Service”). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1. Personal Data You Provide
When you register for an Account or use our Service, we may collect personally identifiable information (“Personal Data”), including but not limited to:
- Registration Information: Your first and last name, email address, phone number, company name (if applicable), website, and password.
- Verification Data: Government-issued ID images, selfies or liveness check images, proof of address (e.g., bank statements or utility bills), Certificate of Incorporation, Company Tax ID, and any additional details requested for Know Your Customer (KYC) and Know Your Business (KYB) purposes.
- Transaction-Related Information: Data related to deposits, withdrawals, and transfers involving your master wallet or virtual cards.
- Contact Data: Any communications you provide when contacting our support team or participating in surveys, feedback, or promotional activities.
1.2. Automatically Collected Information
When you use our Service, our systems automatically collect certain information, which may include:
- Usage Data: Information about your interactions with the Service (e.g., pages visited, features used, and date/time stamps).
- Device and Log Data: Data such as your IP address, browser type, operating system, device identifiers, and language preferences.
- Cookies and Similar Technologies: We use cookies and similar technologies to enhance user experience, track usage, and collect aggregated data. Please refer to our Cookie Policy for more details.
1.3. Information from AI Agents
If you choose to use AI Agents to interact with our Service, any data provided to or generated by these agents will be subject to the same data collection and protection practices described in this Privacy Policy. You are responsible for ensuring that any data transmitted by an AI Agent is accurate and complies with our policies.
2. How We Use Your Information
We use your information for the following purposes:
- Account Management: To register and maintain your Account, verify your identity, and manage authentication and security.
- Service Delivery: To process transactions, facilitate deposits and withdrawals, fund virtual cards, and deliver related financial services.
- Compliance: To comply with legal, regulatory, and internal requirements, including KYC/KYB, anti-money laundering (AML) procedures, and fraud prevention.
- Communication: To send you service-related notices, respond to your inquiries, and provide customer support.
- Improvement and Personalization: To analyze usage trends, improve our Service, and deliver personalized content and offers.
- Security and Fraud Prevention: To monitor, detect, and prevent unauthorized or illegal activities on our Service.
- Research and Development: To develop new features, products, or services, including those involving AI agents, in a secure and compliant manner.
3. How We Share Your Information
We do not sell your Personal Data. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us with operations, analytics, security, payment processing, and other functions.
- Legal and Regulatory Authorities: When required by law, regulation, or legal process, or to protect rights, property, or safety.
- Business Transfers: In connection with any merger, sale, financing, or acquisition, with recipient agreement to adhere to this policy.
- Consent: With your explicit consent or at your direction, for any other purpose not described herein.
4. Data Security
We implement comprehensive security measures including:
- Encryption of data during transmission and while at rest
- Secure authentication methods (e.g., two-factor authentication)
- Regular security audits and system monitoring
- Access controls and employee training on data protection
5. Your Rights
You have the right to:
- Access your personal data
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal requirements)
- Object to certain processing activities
- Request data portability
- Opt-out of certain communications
This Privacy Policy is part of the overall Terms and Conditions for Ledger. Please review our full Terms for a complete understanding of our policies.
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